Those who've had their device for longer than 6 months will have included access to the program until March 1st, 2024. If you've had your device for less than 6 months, your account manager will inform you of when your initial 6 month access to the program – that was purchased with your device order – expires.

In the month that your access expires, your account manager will send contact you as a reminder that you expiration date is approaching. If you would like to continue, or downgrade your membership, you can inform your account manager when they contact you. Those who don't inform their account manager that they would like to CONTINUE access beyond their membership expiration will be removed from the group after their expiration date.

With that said, providers who do not wish to continue, or don't inform their account managers they would like to continue, can sign back up to join the program at any time.

Once your included access to the program expires, the membership fee is $495/month. However, your membership includes a 20% discount on all consumables.

No worries! We understand this program isn't for everyone. If you don't wish to continue, you will obtain a Standard Provider Membership (differences shown in the section above).

However, it is important to reiterate the notable things you will lose access to:

1) Dedicated Account Manager – Dedicated account managers will be reserved for those within the Platinum Provider Program. There will be an online support team for those who are Standard Providers.

2) Live Coaching Calls – Access to attend weekly or monthly coaching call will only be available for those on the Platinum Provider Program

3) Marketing Training & Support – This will only be available to Platinum Providers.

Of course! If you would ever like to regain access to the program, you can reach out to our team at anytime.