Privacy Policy

StemWave LLC values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, use our services, or communicate with us.

Information We Collect

We may collect the following types of personal information:

Personal identifiers such as name, email address, phone number, mailing address, and business information

Communication data such as messages sent through forms, email, SMS, or other contact methods

Technical data such as IP address, browser type, device information, and website usage data

Mobile phone numbers provided voluntarily for customer support, account communication, or service related messaging

How We Collect Information

We collect information when you:

Fill out forms on our website

Request information or services

Communicate with us by email, phone, or text message

Subscribe to updates, alerts, or service notifications

Interact with our website through cookies or analytics tools

How We Use Your Information

We use personal information for the following purposes:

To provide and manage our products and services

To respond to inquiries and provide customer support

To send service related communications such as confirmations, updates, and notifications

To improve our website, services, and user experience

To comply with legal and regulatory obligations

Mobile phone numbers are used only for service related communications that you have consented to receive. These may include appointment reminders, account notifications, or customer support messages.

Mobile Messaging and SMS Compliance

We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier. You may opt out of SMS communications at any time by replying STOP or by contacting us directly.

Data Sharing and Disclosure

We do not sell, rent, or trade personal information. We may share information only in the following limited circumstances:

With service providers who assist in operating our business and delivering services, such as messaging platforms, hosting providers, or payment processors

When required by law, legal process, or governmental request

To protect the rights, property, or safety of StemWave, our users, or others

All third party service providers are contractually required to protect your information and use it only for the specific services they provide to us.

Data Storage and Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure. Personal data is stored only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to maintain strong protections.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve functionality, analyze usage, and enhance user experience. You may adjust your browser settings to refuse cookies, though some website features may not function properly as a result.

Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you

Request correction or deletion of your information

Withdraw consent for certain communications

Opt out of non essential communications at any time

To exercise these rights, please contact us using the information below.

Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

StemWave LLC

Email: [email protected]

Phone: 857-420-4399

Website: https://stemwave.com